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11 comments

  • Stefan Eichinger

    Seems to be that I am the very first user in this Zendesk. Strange. Especially, I can't remember how I came here. I feel myself like Alice in the wonderland.

    1
  • Alexander Perry

    Yea me too sad sad anon

    0
  • Michael pearson

    Anybody know how to get a reply from Anonvpn, still waiting after submitting as request

    0
  • Nick

    I reset my password and can sign into the portal but not the local client. I sent several tickets in and got no responses. I think the project may be abandoned.

    3
  • Ian Walker

    Same here, it's been pretty patchy for a while but I can no longer sign in to the client.

    0
  • Nick

    Yeah even the SSL cert on the primary site has expired. Project is likely dead. I moved on to PIA VPN (Private Internet Access). Less than $100 paid bi-annually, zero complaints, updated regularly, love it.

    0
  • Michael pearson

    I did eventually get a reply from Anonvpn as they are on Facebook advertising another service with more servers so they say, i made them aware that all apart from the Candian server was down for me.

    Here is what they said to me all from the 17th & 18th March 2020.

    Me- Hi, I'm looking for some technical support please re: AnonVPN.

    Anon reply- Our US servers are currently under maintenance as of the moment, our team is working on them. Please use the Toronto server for the meantime. We will let you know once the US servers are back. If you are not able to connect to Toronto send us a copy of the VPN log which can be found from the AnonVPN app menu.

    Me- Ok, thanks for the update.  Same goes for London aswell as that kicks me out shortly after connection.

    Lastly, I've recently noticed the new.anonvpn.io website so how can I access the servers from there?
     
    Anon reply- We will be checking the London server as well. Regarding the new.anonvpn.io website, it is a different service that offers IPsec and a proxy for torrents.
     
    Me- So adding to that is there a way to access that or is it an additional fee?
     
    Anon reply- Your current subscription does not have access to the new.anonvpn.io service. A separate subscription needs to be purchased for new.anonvpn.io.

    There you go, I think you can safely say that it's a dead service now.
    Hope that helps.

     

    0
  • Antoinette De Alba

    I can’t get any server to work or a response

    0
  • Michael pearson

    I can still only get the Canadian Toronto location to work & all of the other locations just hand & don't connect.

    0
  • Nick

    Last I read the Anon VPN project was abandoned. I purchased a lifetime VPN subscription and then a password reset was needed and the email never came in. I tried opening tickets with their support and never got any responses. I think this project is dead or not monitored.

    If I am wrong, please correct me because I loved Anon and would love to have it back with my existing account.

    ***
    Edit: I stand corrected. I am able to reset my password and log back into Anon VPN. However, none of the locations move beyond 20% connection.

    Regardless of this, I have long moved on to Private VPn Access (PIA). Pay for it bi-annually and get the most of it. Never have issues with it. Had horrible issues with Nord VPN blocking Amazon, Bank sites, etc.

    0
  • Antoinette De Alba

    Yep, same here... doesn’t move past 20% either... I’ll check out PIA and if anyone else has other suggestions, that would be great. Looking for lifetime subscription. Thanks guys!

    0

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