This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center.
The knowledge base in the Help Center consists of three main page types: category pages, section pages, and articles. Here's the structure:
You can add your own content and modify or completely delete our content. See the Contributor guide to the Help Center to learn how.
Comments
7 comments
Seems to be that I am the very first user in this Zendesk. Strange. Especially, I can't remember how I came here. I feel myself like Alice in the wonderland.
Yea me too sad sad anon
Anybody know how to get a reply from Anonvpn, still waiting after submitting as request
I reset my password and can sign into the portal but not the local client. I sent several tickets in and got no responses. I think the project may be abandoned.
Same here, it's been pretty patchy for a while but I can no longer sign in to the client.
Yeah even the SSL cert on the primary site has expired. Project is likely dead. I moved on to PIA VPN (Private Internet Access). Less than $100 paid bi-annually, zero complaints, updated regularly, love it.
I did eventually get a reply from Anonvpn as they are on Facebook advertising another service with more servers so they say, i made them aware that all apart from the Candian server was down for me.
Here is what they said to me all from the 17th & 18th March 2020.
Me- Hi, I'm looking for some technical support please re: AnonVPN.
Anon reply- Our US servers are currently under maintenance as of the moment, our team is working on them. Please use the Toronto server for the meantime. We will let you know once the US servers are back. If you are not able to connect to Toronto send us a copy of the VPN log which can be found from the AnonVPN app menu.
Me- Ok, thanks for the update. Same goes for London aswell as that kicks me out shortly after connection.
Please sign in to leave a comment.